AI Engineer

GoodSuite

Position Description

AI Engineer

Woodland Hills, CA | Full-Time | On-Site

About GoodSuite

GoodSuite is a boutique technology services company with 28 years of operating history, headquartered in Woodland Hills, CA. We serve businesses across Southern California with managed IT services, imaging solutions, AV, and emerging technology offerings. With a 95%+ client retention rate and a culture built on ownership, speed, and continuous development, we are on an aggressive growth path toward $25M in revenue by 2027.

We operate with a Mamba Mentality — we outwork, out-think, and out-serve. We are not looking for someone to maintain the status quo. We are looking for someone to help us redefine what’s possible.

The Opportunity

Our CEO leads the company’s AI vision. He’s looking for someone to run beside him — not behind him. The Applied AI Engineer at GoodSuite is a mission-critical hire: the person who will translate ambition into automation, and curiosity into competitive advantage.

This is not a support role. This is a builder role. You will have direct access to leadership, real authority to change how we operate, and the mandate to make GoodSuite one of the most AI-forward companies in our industry.

What You’ll Own

· Design and deploy AI-powered automation across internal operations — service delivery, billing, quoting, onboarding, and client communications

· Build and maintain AI tools, agents, dashboards, and workflows that eliminate manual work and create measurable time savings

· Integrate LLMs with internal systems, SaaS tools, databases, APIs, and automation platforms

· Lead GoodSuite’s internal AI adoption — training staff, identifying use cases, and getting teams to actually use the tools

· Evaluate and implement AI-forward platforms including workflow automation, LLM integrations, and RMM/PSA enhancements

· Partner with our CRO and COO to identify automation opportunities that directly support revenue growth and margin improvement

· Build the foundation for AI-enabled client-facing services that GoodSuite can offer to its managed IT client base

· Stay relentlessly current — you will be our eyes and ears on what’s coming next

Compensation & What We Offer

Compensation

Competitive base salary + performance incentives commensurate with experience

Location

On-site, Woodland Hills, CA (this role requires presence — culture is built in-person)

Reporting

Direct line to CEO with operational alignment to COO

Impact

You will have real authority and real visibility from day one

Culture

First-responder values, boutique service ethos, zero bureaucracy

If you’ve been waiting for a company that will actually let you build — this is it.