AI Engineer (LLM Applications) - WFH

Job Description

As an AI Engineer, you'll help build the AI systems at the core of illumend's compliance engine — from document understanding and extraction to agentic reasoning that evaluates insurance compliance. You'll work across the stack, from prompt/agent design to backend integration, to ship production AI features that real operators and customers rely on daily.

• Design, build, and productionize LLM-powered features — document/data extraction, agentic compliance evaluation, RAG pipelines, and confidence scoring
• Own the AI feature lifecycle: prototyping, evaluation design, prompt/agent iteration, and production deployment
• Build and maintain evals to measure and improve model accuracy over time
• Write backend services (Python/FastAPI or similar) that integrate AI outputs into illumend's product
• Work with document processing and OCR pipelines to extract structured data from insurance documents (COIs, endorsements, policies)
• Collaborate closely with product and engineering to translate compliance requirements into robust technical solutions
• Write clear technical documentation and participate in code review
• Contribute to architecture decisions as illumend's AI systems scale

Qualifications and Requirements

What We're Looking For:

• Hands-on production experience building LLM/GenAI systems — not just prototypes
• Strong Python skills; experience with FastAPI or comparable backend frameworks
• Practical experience with prompt engineering, RAG, and agentic patterns (e.g., LangChain, LangGraph, or equivalent)
• Experience with cloud infrastructure (GCP or AWS)
• Comfort building and interpreting evaluation frameworks for model quality
• Strong communication skills and ability to work independently in a fast-moving startup
• Bonus: experience with document/OCR processing, multimodal LLMs, or insurance/compliance domains

Perks and Benefits

Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Endless opportunities for career advancement
In-house psychiatrist available to support employees' well-being
International career growth and connections
Mental Wellness Employee Assistance program through Lifeworks
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Unlimited cash incentives for hired referrals
We set you up for success with a company-provided PC/Laptop and fiber internet connection.