AI Knowledge Product Architect
Summary
Designs and architects AI-powered knowledge systems to modernize customer service and support for large enterprises using AI, analytics, and content management.
SHARE eGain delivers trusted AI to transform customer experience for some of the largest brands in the world. The eGain AI Knowledge Hub helps modernize knowledge management to improve customer experience, transform customer service, and reduce operational costs. Trusted for decades by leading enterprises in financial services, insurance, telecommunications, retail, healthcare, and government, eGain combines content, AI, and analytics to power knowledge agents and assistants for customers, empl…