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AI Operations Engineer

Responsibilities

  • Build and maintain observability standards (logs, metrics, traces, events) and dashboards using Splunk Observability.
  • Configure and tune alerts and SLOs to reduce noise and improve signal quality.
  • Embed observability and reliability checks into CI/CD pipelines.
  • Analyze telemetry to detect anomalies and support faster incident triage and root-cause analysis.
  • Implement automated runbooks and remediation workflows using scripts and tooling.
  • Operate and optimize telemetry pipelines with a focus on data quality, scale, and cost efficiency.
  • Support monitoring of AI/LLM services for latency, errors, and cost anomalies where applicable.
  • Own and evolve observability platforms, standards, dashboards, alerting strategies, and SLOs.

Requirements

  • Bachelor’s degree in Computer Science, Artificial Intelligence or related field
  • Hands‑on experience with observability and monitoring tools (e.g., Splunk)
  • Experience working in cloud‑native environments (GCP preferred)
  • Experience with CI/CD pipelines and automation (Python, Bash, or similar)
  • Solid understanding of production incidents and operational workflows.
  • Deep experience with automation, event correlation, and auto‑remediation
  • Proficiency in Microsoft Office Suites Skills
  • Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
  • Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
  • Where applicable, fluency in English and languages relevant to the working market.

Hard Skills

  • observability standards
  • logs
  • metrics
  • traces
  • events
  • CI/CD pipelines
  • automation
  • Python
  • Bash
  • data quality

Soft Skills

  • problem solver
  • ownership mindset
  • curiosity
  • proactivity
  • collaboration
  • continuous growth mindset
  • communication
  • relationship building
  • adaptability
  • inspiration

Certifications & Qualifications

  • Bachelor’s degree in Computer Science
  • Bachelor’s degree in Artificial Intelligence

See also

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