AI Operations Trainer
About the Role
We are seeking a dynamic and experienced AI Operations Trainer to deliver practical training in AI-driven business operations and workplace productivity. You will empower adult learners to apply AI tools to streamline processes, enhance efficiency, and support data-informed decision-making.
Key Responsibilities
Deliver training in AI applications for business operations and process improvement
Facilitate hands-on learning using tools such as ChatGPT, Microsoft Copilot, and automation platforms
Conduct both in-person and virtual training sessions
Design and customise course materials based on real-world operational scenarios
Teach learners how to apply AI for workflow automation, content creation, and administrative efficiency
Guide learners through practical projects and implementation exercises
Requirements
2–5 years of training experience in adult education, business operations, or AI-related topics
3–5 years industry experience in operations, administration, or process improvement with AI exposure
Practical experience in:
Business process automation
Operational workflows and efficiency improvement
Use of AI tools for workplace productivity
Qualifications & Certifications
Degree in Business Administration, Operations Management, Digital Transformation, or related field
ACTA or ACLP certification (mandatory)
Certifications in AI tools, automation, or prompt engineering preferred
Preferred Skills
Proficiency in prompt engineering and AI content creation
Understanding of data compliance and ethical AI considerations
Strong facilitation, communication, and problem-solving skills
Experience delivering training via Zoom, Microsoft Teams, or other e-learning platforms
Why Join Us
Opportunity to lead AI transformation in business operations training
Work with diverse learners and industries
Be part of a forward-looking, digital-focused learning environment