AI-Powered Customer Success Manager

PureFacts Financial Solutions is seeking a Customer Success Manager to own strategic customer relationships, guiding onboarding, adoption, and long-term success. You will work with Support, Product, Professional Services, Engineering, and Sales to drive measurable outcomes while leveraging AI to improve efficiency and adoption.

The role emphasizes collaboration across teams, data‑driven health monitoring, and proactive customer engagement to maximize value from the PureRevenue Platform.