AI Product & Engagement Manager

Hiring: AI Product & Engagement Manager

About the Role:

We are looking for a highly experienced AI Product & Engagement Manager who can drive enterprise-scale AI and Generative AI transformation initiatives while acting as a strategic bridge between business stakeholders, product teams, customers, and technology organizations.

This is a customer-facing leadership role requiring expertise in Product Management, AI/ML Solutions, Digital Transformation, Customer Engagement, and Enterprise Consulting.

The ideal candidate will be responsible for identifying business opportunities, shaping AI-driven solutions, driving customer adoption, and ensuring successful delivery of AI-powered products and platforms.

The role requires a combination of strategic thinking, business consulting, product ownership, stakeholder management, and deep understanding of Artificial Intelligence, Machine Learning, and Generative AI ecosystems.

Key Responsibilities:

AI Product Strategy & Management:

- Define and execute AI product roadmaps aligned with customer and business objectives.

- Identify opportunities to leverage AI, Machine Learning, and Generative AI technologies to solve business challenges.

- Work closely with customers, business leaders, and technical teams to define product vision and requirements.

- Drive product lifecycle management from ideation to launch and adoption.

- Develop business cases, product strategies, and go-to-market plans for AI-driven solutions.

Customer Engagement & Consulting:

- Serve as a trusted advisor to enterprise customers on AI adoption and transformation initiatives.

- Conduct discovery workshops to understand business challenges and identify AI use cases.

- Build strong customer relationships and drive solution adoption.

- Present AI capabilities, product roadmaps, and transformation strategies to senior stakeholders and leadership teams.

- Manage executive-level customer engagements and strategic discussions.

AI & GenAI Transformation:

- Lead enterprise AI transformation programs and adoption initiatives.

- Identify opportunities for Generative AI, Large Language Models (LLMs), intelligent automation, and advanced analytics.

- Drive AI use-case prioritization, business value realization, and implementation planning.

- Collaborate with Data Science, Engineering, and Architecture teams to deliver scalable AI solutions.

- Monitor industry trends and emerging AI technologies to guide innovation strategies.

Stakeholder & Program Management:

- Coordinate across Product, Engineering, Data Science, Delivery, Sales, and Customer Success teams.

- Drive alignment between customer expectations and technical delivery.

- Manage project timelines, risks, dependencies, and stakeholder communications.

- Ensure successful execution of AI initiatives and achievement of business outcomes.

Business Growth & Solution Adoption:

- Support pre-sales activities, solution positioning, and customer proposals.

- Drive customer onboarding, adoption, and long-term engagement.

- Measure product performance, customer satisfaction, and business impact.

- Identify expansion opportunities and support revenue growth initiatives.

Required Skills & Experience:

- 8-11 years of experience in Product Management, Enterprise Consulting, Customer Engagement, Digital Transformation, or AI Solution Management.

- Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and Analytics ecosystems.

- Experience working with enterprise customers and managing strategic stakeholder relationships.

- Proven ability to drive product strategy, customer adoption, and business transformation programs.

- Experience leading cross-functional teams and large-scale initiatives.

- Strong analytical, business consulting, and problem-solving capabilities.

Mandatory Skills:

- Product Management

- AI / Machine Learning

- Generative AI (GenAI)

- Customer Engagement

- Enterprise Consulting

- Digital Transformation

- Program Management

- Stakeholder Management

- Business Analysis

- Solution Design

- Customer Success

Preferred Skills:

- Large Language Models (LLMs)

- AI Product Development

- Data Science & Analytics

- Cloud Platforms (AWS, Azure, GCP)

- Prompt Engineering

- Automation & Workflow Solutions

- Change Management

- Go-To-Market Strategy

- AI Governance

Key Competencies:

- Strategic Thinking

- Executive Communication

- Product Ownership

- Customer Relationship Management

- Innovation & Transformation

- Leadership & Influence

- Problem Solving

- Business Acumen

Why Join Us:

- Opportunity to lead enterprise AI and Generative AI transformation initiatives.

- Work closely with global customers and senior business leaders.

- Drive the strategy and adoption of next-generation AI-powered solutions.

- High-visibility role with significant impact on product growth, customer success, and business outcomes