AI Solution Designer

Your SUPER career starts here As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world. Sound good? Learn more about us and what we do at aware.com.au Your New Role This is an exciting opportunity to join our growing AI Practice and help shape how AI is used across Aware Super. As our AI Solution Designer, you’ll work across the organisation to identify where AI can genuinely transform the way we work. This is a hands-on role where you’ll move beyond simply adding AI to existing processes. You’ll reimagine how work could be done, then design, build and deliver practical AI and automation solutions that improve outcomes for our members and people. Permanent Opportunity Sydney or Melbourne Hybrid working environment Key responsibilities include: Partner with divisions across Aware to identify, shape and prioritise AI and automation opportunities, focusing on those with the greatest potential to change how the business operates. Assess opportunities against value, feasibility, data readiness and risk, and recommend where to optimise, where to automate and where to reimagine. Collaborate with stakeholders to ensure initiatives are scoped, sequenced and resourced effectively. Lead discovery with business teams to understand how work is done today, mapping end-to-end processes, handoffs, decisions, systems and pain points. Identify where work can be fully automated, where AI can augment people, and where human judgement and oversight must remain. Design AI solutions such as generative copilots, intelligent agents, multi-agent workflows and process automation, selecting the right pattern and platform for each problem. Build working AI solutions end to end using platforms such as Microsoft Copilot and Copilot Studio, Power Platform, Azure OpenAI, Azure AI Foundry, Claude, Snowflake, Microsoft Fabric and other approved tools. Automate end-to-end business processes by connecting AI capabilities with enterprise systems, data sources and APIs, using tools such as Power Automate, Logic Apps or equivalent. How do you exceed our expectations? Proven hands-on experience designing, building and deploying AI solutions, such as generative AI applications, copilots, agents or conversational solutions, in an enterprise environment. Demonstrated experience redesigning business processes or operations, from current-state analysis through to future-state design and implementation, with measurable outcomes. Strong practical knowledge of large language models (LLMs), prompt engineering, retrieval-augmented generation (RAG), agent design and AI evaluation. Technical background in solution design, engineering or software development with working proficiency in at least one scripting or programming language (e.g. Python). Working understanding of Responsible AI principles, Information Security, Privacy, Data Governance and AI risk management frameworks. Hands-on experience with platforms such as Microsoft Copilot and Copilot Studio, Power Platform, Azure OpenAI, Claude, Microsoft Fabric, Snowflake or comparable AI ecosystems. Demonstrated experience automating business processes using workflow and automation tools (e.g. Power Automate, Logic Apps, RPA or similar), including integration with enterprise systems and APIs. Employee Experience We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life. Why you’ll love working at Aware Super: Have a super impact: You’ll think big and care deeply to help more Australians live their best lives in retirement. Be part of something super unique: You’ll work to reshape super and retirement. We’ll invest in your growth and give you the opportunity to work on career-defining projects. Work with super humans: You’ll work hard and innovate, but also have some fun along the way. Feel super cared for: We’ll support your wellbeing today, as well as in the future. Enjoy a health fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones. The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.