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Tightline Software

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AI Solution Engineer

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Summary

Builds, deploys, and tests AI agents and workflows (chatbots, automation, classification, semantic analysis) on Tightline's proprietary AI platform across communication channels, working directly with customers to solve business problems. Core work centers on conversational and generative AI, with some JavaScript.

AI Solution Engineer role involves creating, implementing, and testing AI flows that can be

deployed across multiple communications channels, while working directly with customers to

solve real business problems.

If you are a passionate and driven professional eager to work who has:

 Passion for AI and a strong desire to stay up to date with industry advancements

 Ability to adapt to rapidly evolving technology

 Creative problem-solving skills and the ability to think beyond conventional approaches

 Self-motivated learner with a commitment to continuously expanding technical

knowledge, we would like to hear from you!

Key responsibilities

 Design and develop AI agents and workflows using our proprietary platform

 Deploy AI solutions

 Work directly with customers to identify needs and implement tailored AI solutions

 Develop automation solutions, chatbots, classification systems, semantic analysis and more

 Test and validate AI flows, understanding the non-deterministic nature of AI systems

 Stay up to date with advancements in AI technology and apply best practices

 Document processes and create technical specifications for AI implementations

Qualifications Required:

 Strong analytical thinking and problem-solving abilities

 Understanding of conversational AI principles and generative AI in general

 Ability to work with non-deterministic systems and implement effective testing methodologies

A plus would be:

 degree in Mathematics, Computer Science, or related field

 Experience with AI/ML technologies, frameworks, or platforms

 JavaScript programming experience

 Familiar with modern AI development frameworks and tools

 Experience in chatbot or virtual assistant development

Skills

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