AI Solutions Lead

Independence Realty Trust is creating an AI Solutions Lead role to join our team in Philadelphia, PA. We're seeking your talent and expertise to drive the adoption of AI and automation across our multifamily operations — initiatives including resident experience, employee experience, maintenance, leasing, marketing, and accounting with the portfolio evolving as the business does. This individual contributor role connects our business leaders with our engineering team, shaping stakeholder requests into well-defined requirements, validating them against our data, and guiding solutions from concept through delivery.

*Must be able to work a hybrid schedule (3 days in office)

What You'll Do

• Partner with department heads and senior leaders to identify, evaluate, and prioritize opportunities for AI and automation.

• Lead structured discovery to define the underlying business problem behind each request, then shape it into a complete solution that anticipates where the business is heading.

• Analyze operational data to confirm root causes and quantify the opportunity before a solution is scoped.

• Develop working command of our data landscape and core business systems — what information exists, where it lives, and how it moves between platforms — and partner with our technology and engineering teams through delivery.

• Serve as the translator between audiences: clear requirements and business cases for delivery teams, plain-language framing and tradeoffs for leadership.

• Own initiatives end to end — from rollout planning and sequencing through sustained post-launch ownership, continuing to refine and enhance each solution as business needs evolve.