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AI Systems Administrator

Key Responsibilities:

  • Administer and support enterprise AI platforms (Copilot, Claude, firm-built Azure-hosted AI) — availability, performance, policy compliance
  • Work with APIs, connectors, and automation tools to enable secure, approved data access for AI systems while preserving ethical walls, matter confidentiality, and firm governance requirements
  • Coordinate with vendors on platform updates, feature enablement, and operational troubleshooting
  • Maintain documentation covering AI platform configuration, access procedures, integrations, and operational standards
  • Support integrations between AI platforms and firm systems — document management, knowledge repositories, collaboration tools, other approved enterprise apps
  • Monitor AI platform usage, performance, and cost; assist with cost tracking, reporting, and allocation across departments/practice groups
  • Manage access controls, permissions, and usage policies for AI platforms, in coordination with Information
  • Security, Risk & Conflicts, and Identity teams
  • Implement role-based access control, audit logging, and data protection controls
  • Configure environments, resource groups, and service integrations supporting AI workloads
  • Analyze usage metrics and performance data to recommend optimizations
  • Provide Tier 2/3 support, troubleshooting incidents for AI solutions
  • Manage updates, patches, and version upgrades for AI platforms; coordinate with vendors and internal teams on complex issues
  • Provide periodic status updates and project reports to management; occasional after-hours support required

Requirements

Must-Have

  • Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
  • 5+ years in systems administration, platform support, or enterprise IT operations
  • Experience administering cloud/SaaS platforms in an enterprise environment
  • Strongly desired: experience with integrations, access management, and cost tracking for enterprise applications
  • Advanced technical expertise across document management, systems administration, database administration, and OS-level functionality

Nice-to-Have

  • Experience working in a law firm, legal operations, or legal tech environment
  • Hands-on experience with AI tools such as LLMs (e.g., ChatGPT), automation platforms (Zapier, Make), OCR tools, or analytics platforms
  • Background in marketing automation, lead generation systems, or paid ads optimization
  • Experience with chatbots, call automation, or client intake systems
  • Familiarity with document automation, legal research tools, or eDiscovery platforms
  • Basic understanding of APIs, integrations, or no-code/low-code tools
  • Experience building dashboards (e.g., Power BI, Tableau, Google Data Studio)
  • Knowledge of data privacy, compliance, and security considerations in AI implementation
  • Prior experience in a consulting, operations, or innovation-focused role


System and Work Setup Requirements:

  • A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
  • Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
  • Headset/earphone with noise cancellation and webcam at 720p or higher resolution
  • A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

Benefits

  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Allowance
  • HMO insurance (PH)
  • Paid US holidays
  • Paid Vacation and Sick Leaves

What this application asks

workable

First name, Last name, Email, Phone, Address, Resume, Cover letter

  • Are you a US citizen? yes / no
  • Which country are you from?
  • What language/s are you proficient in? choose any
  • Do you have at least 5 years of hands-on experience in systems administration, platform support, or enterprise IT operations, including administering cloud or SaaS platforms in an enterprise environment? yes / no
  • Do you have direct hands-on experience administering, supporting, and troubleshooting enterprise cloud-based platforms or AI platforms, including managing configurations, integrations, access, permissions, and platform updates? yes / no
  • Do you have professional experience managing enterprise application integrations, role-based access controls/permissions, and data security or governance controls for business-critical systems? yes / no
  • List down the AI tools that you have used.
  • Are you good to use HubStaff as a time tracking system? (The system will monitor your screen and take screenshots of your job.) yes / no
  • Please add the link to your portfolio.
  • [English Audio Introduction] MANDATORY. Go to https://vocaroo.com/ and record a 1 min audio talking about your experience. Once you finish please copy and paste the link of your result here.
  • Do you have your own Laptop or Desktop (8GB RAM, Core i5 or equivalent, Windows 10 or above) with an internet connection of at least 25 mbps? yes / no
  • Are you amenable to work full-time within the US timezones (PST, EST, CST)? yes / no
  • Do you confirm your understanding that this position is classified as an Independent Contractor role? yes / no
  • If someone referred you, please indicate the person's first and last name. If not, just put n/a.

See also

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