Air Logistics Airport Warehouse Office Specialist
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To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
How you create impact
- To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
- To follow the communication concept for effective communication with stakeholders
- To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
- To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
- To immediately report problems, operational disputes or discrepancies to supervisors or managers
- To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
- To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
- To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
- To maximize profitability through cost optimization
- To be part of process improvement identification, and implementing changes
- To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
- To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
- To handle, direct + implement warehouse operations, administrative + customer service support to meet productivity + service goals.
- To ensure storage capacity utilization within warehouses is correctly managed. During peak season, throughput + inventory management + back-up procedures should be available to cater to the business surge.
- To maintain the safety + protection of property + people.
- To manage continuous improvement projects for the site.
What we would like you to bring
- Minimum 1 year of experience in air logistics or a related industry
- Proficient in reading and writing English
- Able to commute to Suvarnabhumi Airport
- Willing to work shifts and overtime
- Fresh graduate is welcome to apply as well.
What's in it for you
- Miscellaneous benefits such as dental, hospitalization and others
- Annual Wage Supplement (AWS)
- Training and development