AIR LOGISTICS CUSTOMER CARE SPECIALIST - TALENT POOL
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The Air Import Analyst is primarily responsible for developing, retaining, and supporting customers, acting as the main local point of contact to strengthen commercial relationships and ensure customer satisfaction.
How you create impact
- Prepare and follow up on spot quotations;
- Monitor and improve customer profitability in collaboration with internal departments;
- Clarify customer inquiries related to bookings;
- Ensure compliance with agreed transit times and commercial conditions;
- Ensure the accurate creation and preparation of shipment files and related documentation;
- Work closely with internal teams to support customer requirements and operational performance.
What we would like you to bring
- Bachelor’s degree in International Trade, International Relations, Logistics, Business Administration, or related fields;
- Experience in shipment tracking and monitoring;
- Knowledge of air freight operations;
- Intermediate English proficiency.
What's in it for you
At Kuehne+Nagel, a career is more than you imagine. It is an opportunity to grow, contribute, and make an impact. We foster an inclusive and welcoming work environment where every employee is valued, empowered, and inspired to achieve their full potential.