Air Logistics Export Gateway Operations Specialist

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The Air Gateway Agent is responsible for timely, cost effective movement of air export freight managed by the Air Gateway department as directed by the Supervisor and/or Manager. The position is responsible for processing of MAWB consolidations, set trade-lanes encompassing all aspects of the ATA process. Operational experience in the airfreight industry including but not limited to prior experience with warehousing/ airline/ GHA/ freight forwarder Air Export Gateway operations.

How you create impact

• Provide excellent customer service and on-going commitment to quality and data integrity
• Prepare, handle and process documentation needed for air export consolidations
• Interact and collaborate closely with the air export departments in the region
• Arrange bookings with carriers; optimize cargo consolidations
• Ensure timely processing and delivery to the airport; constant communication with the warehouse team and truck dispatch during the consolidation process
• Track & trace shipments; monitor vendor performance; address and resolve service irregularities
• Contribute to maintaining strong relationships with vendors and internal customers
• Maintain compliance standards at all times, including internal policies and procedures, external government regulations and customer requirements
• Meet key performance indicators (KPIs) to support department, branch, product and company goals
• Responsible for daily updating and monitoring of reporting tools
• Understand department process flow, constantly looking for areas of improved efficiency
• Support pricing team on rate quotes
• Perform other duties as assigned

What we would like you to bring

• Excellent communication skills (verbal and written); communicates clearly and concisely to obtain positive results
• Effective interpersonal skills, including proven abilities to listen, comprehend.
• Pro-active; strong planning and organizational skills
• Ability to be profit conscious
• Ability to work independently as well as part of a team
• Ability to establish priorities and accomplish multiple tasks
• Ability to work with demanding deadlines
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems; proven analytical skills
• Proficient computer skills (solid data entry with high accuracy rate, email, internet, excel, word, etc.)
• Solid knowledge of export procedures/documentation is a plus
• Good knowledge of international geography including countries, major cities

This position is not eligible for employment visa sponsorship. Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $27.00 and $32.00. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-SB1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.