Airfreight Specialist
Airfreight Specialist
We are representing our client a local freight forwarder located in Changi Airfreight Centre to hire for Airfreight Specialist
- Handle cargo bookings for both direct and interline flights, including reservations, amendments, cancellations and customer enquiries.
- Perform flight planning based on available payload, capacity and booking levels to optimize flight utilization.
- Monitor booking levels, no-shows, offloads and shipment recovery.
- Manage booking allocation and cargo prioritization based on available capacity and operational requirements.
- Provide customers with timely updates on booking status, flight changes, delays, offloads and operational disruptions.
- Coordinate and follow up on interline connections and onward movement of shipments.
- Monitor shipment movements and follow up on irregularities, delays, short-shipped cargo and other service issues.
- Arrange shipment recovery, rebooking and alternative flight options in the event of offloads, cancellations or disruptions.
- Coordinate closely with sales and operations on capacity requirements, booking priorities and customer requirements.
Requirements
- Minimum 2–3 years of experience in air cargo reservations, flight capacity planning, or cargo operations within an airline, GSA, or freight forwarder.
- Hands-on experience with cargo reservation systems (e.g., Cargospot, SkyChain, Mercator)
- Strong knowledge of airfreight booking procedures, payload/capacity optimization, and interline connections.
- Familiarity with IATA standards and Dangerous Goods Regulations (DGR) is a strong advantage.
- Exceptional problem-solving skills to manage flight disruptions, offloads, and shipment recovery efficiently.
- Strong communication and customer service skills for clear stakeholder and customer coordination.
- Ability to perform under pressure in a fast-paced, time-sensitive operational environment.
Working Hours : Mon-Friday 8.30AM - 6.00PM | Alternate Saturday 9.00AM -12.30PM
Interested applicants, kindly forward a copy of your updated resume in WORD document to [email protected]stating your current and expected remuneration together with notice period required by current employer.
EA License No: 12C6254 | EA Personnel Registration No:R1879665