Airline Catering Warehouse Agent

Sky Café is seeking dependable, detail-oriented, and safety-focused Commissary Warehouse Agents to support daily flight catering operations. In this role, you will be responsible for building and stripping aircraft galleys to airline specifications, maintaining food safety and sanitation standards, and ensuring all catering operations are completed accurately and on time.
Position Overview
Commissary Warehouse Agents are responsible for building and stripping aircraft galleys in accordance with client specifications for all scheduled flights. This role requires the ability to work efficiently in a fast-paced, time-sensitive environment to meet strict arrival and departure schedules. Employees are expected to consistently demonstrate a professional and positive image, with a strong emphasis on the “Lead by Example” approach.
Commissary Warehouse Agents must report to work on a regular and timely basis and report directly to the Supervisor and/or Manager on duty.
Key Responsibilities

Understand and actively promote company core values

Build and strip commissary according to airline specifications and established timelines

Ensure all production and warehouse areas meet sanitation standards and customer/company requirements

Actively participate in Sky Café’s Safety Management System (SMS), including hazard and incident reporting

Complete inventory counts in accordance with airline requirements

Adhere to all Sky Café food safety policies and procedures

Maintain safety and security of the warehouse and commissary at all times

Assist with equipment setup, cleaning, and storage within the warehouse

Safely and accurately handle food and goods, including loading and unloading

Receive catering deliveries and perform temperature checks and quality inspections

Maintain consistent communication with catering personnel and airline communication centers as applicable

Perform other duties as assigned

Work Environment

Exposure to varying temperatures and elevated noise levels

May be required to work in refrigerated environments at 4°C (39°F) or lower for extended periods

Regular standing, bending, lifting, pushing, and pulling

Ability to lift, push, or pull up to 50 lbs (23 kg) on a regular basis

Requirements

Must be at least 18 years of age

Ability to obtain and maintain a clear criminal record

Ability to obtain and maintain all required airport and security clearances

Ability to work within strict time constraints

Availability to work nights, weekends, holidays, and varying schedules

Successful completion of all airline-specific and corporate training programs, including recertification

Ability to safely operate equipment relevant to the position, including forklifts, high-lift trucks, and catering vans

Core Competencies

Ability to work effectively both independently and as part of a team

Strong verbal and written communication skills across all organizational levels

Ability to work under pressure and consistently meet deadlines

Strong prioritization, time management, and organizational skills

High attention to detail in all aspects of work

Professional, confident, and decisive demeanor

Willingness to learn and adapt in a changing work environment

Ability to maintain confidentiality of sensitive information

Commitment to safe and respectful equipment operation

Strong work ethic and positive team-oriented attitude