Airport Ramp Supervisor

GAT Airline Ground Support – Louis Armstrong New Orleans International Airport (MSY)
Classification: Full-Time | Non-Exempt
Position Overview
GAT Airline Ground Support at MSY is seeking experienced, safety-driven leaders to join our aviation operations team as a Ramp Supervisor. This role is ideal for individuals with prior ramp or airline experience who are ready to take the next step into leadership while continuing to grow their aviation career.
As a Ramp Supervisor, you will lead and coordinate ground, line, and cabin service teams while ensuring safe, efficient, and on-time aircraft operations. You will be accountable for operational performance, safety compliance, team leadership, and service delivery in alignment with airline contracts and company standards.
Why Join GAT?
We offer a competitive compensation and benefits package designed to support your career growth and overall well-being, including:

Company-provided uniforms

Flight benefits

Daily pay options

Paid Time Off (PTO)

Paid training

401(k) with company matching

Health, dental, and vision insurance, plus additional benefit options

Career advancement opportunities, including pathways into leadership and other roles within the company

Key Responsibilities

Lead, direct, and coordinate ramp, line, and cabin service personnel

Establish and manage shift assignments for full-time and part-time employees

Ensure safe and efficient operation of all ground support equipment (GSE)

Identify and report mechanical or functional discrepancies in equipment

Coordinate with airline partners to meet baggage, cargo, and service requirements while maintaining on-time performance

Ensure all equipment is maintained in safe working condition

Collaborate with supervisors and managers across departments

Determine manpower needs and ensure staffing aligns with operational demands

Enforce company policies and ensure disciplinary procedures are applied fairly and consistently

Conduct crew briefings prior to flights, outlining assignments and operational expectations

Ensure compliance with all federal, state, local, airport authority, and airline regulations

Read and interpret aircraft weight and balance instructions, loading manifests, hazardous materials labels, and baggage routing tags

Perform other duties as assigned

Requirements

High School diploma or GED required

Must be at least 18 years of age

Previous ramp, airline, or ground handling experience required

Demonstrated supervisory or leadership experience

Strong operational planning and resource allocation skills

Working knowledge of GSE and maintenance considerations

Basic computer proficiency, including Microsoft Word and Excel

Ability to navigate electronic systems and devices (timekeeping, printers, etc.)

Valid driver’s license with a clean driving record

Ability to speak, read, and write English proficiently

Ability to process information quickly and make sound decisions under pressure

Must successfully complete all required training and maintain certifications

Must pass an FBI fingerprint background check and drug screening

Physical & Work Environment Requirements

Ability to stand, bend, lift, push, and pull for extended periods

Capable of repetitively lifting up to 70 pounds, including in confined spaces

Comfortable working outdoors in all weather conditions

Able to work in environments with high noise levels

Work Schedule

Must be flexible to work variable shifts, including weekends and holidays

Must be available to work extended hours on short notice during irregular operations

Equal Opportunity Employer
GAT Airline Ground Support is an equal opportunity employer and a drug-free workplace. Employment is contingent upon successful completion of background checks, drug screening, and verification of education credentials. Hiring decisions are based on business needs and qualifications without regard to any protected status.