Alderbridge - Relief Support Worker (Casual)

Position Summary
The Support Worker provides a range of supports, serving homeless/at risk individuals, many of whom are living with mental illness, substance use and/or HIV. Using a strengths-based model, the Support Worker participates with tenants in the development and implementation of service plans, including: assessment; goal setting, achievement and review; resource acquisition; and monitoring in the areas of daily living, financial, vocational/educational, social supports, health, harm reduction, culture, recovery and leisure/recreational supports. The Support Worker works closely and collaboratively with other direct service staff, family and external service providers, advocating for access and rights as needed. The Support Worker also provides daily supports including medication administration, building security, crisis intervention, health and recreational groups and general problem solving.

Job Competition # cas2026.352 Closing Date: Midnight September 22, 2026Job: Support Worker, Alderbridge, CasualHourly Range: $33.49 – $35.31 (BCGEU, Grid 34) Hours: CasualWork Site: 9810 Foxglove Drive Start Date: As soon as possible

*A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program Summary
Opening in April 2019, Richmond Modular housing will provide 40 units of single room occupancy (SRO) housing to low-income individuals 19 years of age or older who live in the community, have a history of homelessness and who need additional support services to maintain housing. This supported housing program will be staffed by a combination of support workers, including an Indigenous Cultural Liaison Support Worker and a Peer Services Support Worker.
Each unit will contain a private bathroom with toilet, shower and sink, as well as a kitchenette. The building will have 24 hour/ 7 day a week staffing, with a minimum of two staff working on site to maintain the building, deliver programs, support tenants and ensure a safe environment within the building. The program supports also include an onsite kitchen facility and a cook to prepare at least one hot meal per day. The building will also have custodial, home support and facilities management staff.

QUALIFICATIONS
Many forms of education and experience are valued, including volunteering, and lived experience of mental illness/addiction/homelessness. Minimum education and experience include:

A Diploma in community social services or other relevant training
Two (2) years of related experience with an emphasis on mental health, addictions, homelessness and/or social services.
Or an equivalent combination of education, training, and experience.
Current First Aid and CPR certification.

Key Skills and Abilities – for supporting people receiving our services

Establish and maintain collaborative relationships.
Identify and work to increase people’s strengths.
Work with people using hope-inducing strategies.
Informally teach harm reduction, life skills.
Ability to work positively, patiently, and proactively with all clients, including those who may demonstrate a range of difficult behaviours including hostility, indifference, anger, extreme dependence.
Ability to intervene in crisis situations, including de-escalate verbal aggression, hostility, suicidality, mental and physical health crises.
Ability to perform light housekeeping duties including preparing rooms for new residents and general upkeep of the office space.
Knowledge of Downtown East Side health and community services.
Working knowledge of the principles of harm reduction.
Knowledge of the diagnosis and resources in the areas of mental health, substance use, physical health, including HIV and Hepatitis C.
Knowledge of the dynamics of oppression, specifically as related to the experience of mental health consumers and substance users.
Assists participants in maintaining a clean apartment, including encouraging independence and increasing skills, washing belongings and cleaning apartment, assisting with pest control, and liaising with home support, if applicable.
Completes shift duty list, as per program requirements.