ALS Lab Manager (eDiscovery)

The eDiscovery Automated Litigation Support (ALS) Lab Manager leads the team and technical operations responsible for processing electronically stored information for complex litigation matters. The ALS lab is an eDiscovery processing environment where electronic files are received, processed, converted, filtered, quality checked, loaded into review platforms, and prepared for production. The manager ensures these services are delivered accurately, consistently, and on time so attorneys and litigation teams can efficiently review evidence, meet discovery obligations, and respond to demanding case schedules.

This position combines technical leadership, people management, and direct support to litigation professionals. The manager oversees daily processing activities, assigns and monitors technical work orders, resolves complex data and production issues, and ensures incoming and outgoing productions comply with applicable electronically stored information specifications. The successful candidate will also advise attorneys, paralegals, and case managers throughout the eDiscovery lifecycle and design technical solutions responsive to their litigation needs.

Key Responsibilities:

• Lead the delivery of eDiscovery data-processing services supporting complex litigation matters.
• Manage, supervise, and provide technical direction to a team of eDiscovery processing and litigation support professionals.
• Oversee electronic file processing, image and data conversion, data culling, database loading and retrieval, data analysis, quality assurance, and production preparation.
• Assign and prioritize technical work orders, balance team workloads, monitor progress, and ensure work is completed accurately and within required timeframes.
• Review incoming productions to confirm compliance with applicable electronically stored information specifications and identify any deficiencies.
• Ensure outgoing productions comply with court orders, stipulations, agreed-upon protocols, and applicable technical specifications.
• Consult with attorneys and litigation support personnel on best practices for meeting electronically stored information requirements.
• Advise attorneys, paralegals, and case managers throughout all phases of the electronic discovery lifecycle.
• Analyze litigation-team needs and design comprehensive technical solutions responsive to legal, processing, review, production, and scheduling requirements.
• Participate in legal proceedings and discovery-planning activities, including Rule 26(f) conferences.
• Develop, document, and enforce standardized processing, quality-control, chain-of-custody, and escalation procedures.
• Identify, troubleshoot, and resolve complex file-processing, conversion, database-loading, and production issues.
• Review quality results, identify recurring problems, and implement corrective actions or workflow improvements.
• Monitor processing requests and communicate risks, delays, resource constraints, deficiencies, and recommended solutions to appropriate stakeholders.
• Evaluate processing tools, technologies, and workflows to improve accuracy, efficiency, scalability, and defensibility.
• Maintain documentation supporting data receipt, processing decisions, quality-control activities, exception handling, and productions.
• Promote knowledge sharing, cross-training, and consistent technical practices across the eDiscovery processing team.