Amazon Account Manager

About the job

Toplent helps companies scale faster by connecting them with exceptional remote professionals from SEA, LATAM, and South Africa. We are currently partnering with a client who is seeking a proactive and highly skilled Amazon Account Manager to join their team on a full-time remote basis.

The ideal candidate is detail-oriented, resourceful, and experienced in managing Amazon/Walmart accounts, with a proven track record of driving growth, maintaining account health, and optimizing sales performance.

Responsibilities:

• Oversee and manage Amazon and Walmart seller/vendor accounts, ensuring compliance with platform policies and guidelines.
• Monitor account health metrics, resolve issues quickly, and provide timely responses to customer inquiries and feedback.
• Manage and troubleshoot cases and account-related challenges to ensure smooth operations.
• Create and optimize product listings (titles, descriptions, images, videos, variation groupings).
• Collaborate with PPC/SEO teams, brand management, and creative services to boost sales and enhance customer experience.
• Analyze sales data, traffic metrics, and customer feedback to identify trends, opportunities, and areas for improvement.
• Prepare performance reports and dashboards on assortment, pricing strategies, and inventory management.
• Stay updated on Amazon/Walmart policies, algorithms, and best practices to maximize account performance.
• Identify opportunities for process optimization, automation, and workflow efficiency.
• Utilize Microsoft Office Suite, especially Excel, for reporting and analysis.

Required Skills:

• Proven experience managing Amazon Seller Central accounts (multi-marketplace preferred).
• Strong understanding of FBA (Fulfilled by Amazon) operations.
• Hands-on experience with listing optimization tools (e.g., Helium 10, Jungle Scout).
• Solid knowledge of Amazon Brand Registry, policies, and account health requirements.
• Excellent organizational, problem-solving, and communication skills.
• Ability to collaborate with cross-functional teams and external stakeholders.
• Advanced English proficiency (C1 level).
• Proven track record in growth strategies for Amazon accounts.

Preferred Skills:

• Familiarity with Amazon Vendor Central.
• Experience with Walmart Marketplace.
• Previous work experience at Amazon.
• Strong analytical skills with a data-driven mindset.
• Proficiency with third-party Amazon tools (e.g., Helium 10, Jungle Scout).

Benefits:

• 100% Remote Role (Work from anywhere)
• Competitive Salary in USD
• Career Growth & Development Opportunities