Amazon Connect Engineer

A leading organisation is seeking an experienced AWS Contact Centre Engineer to take ownership of its Amazon Connect environment and drive the ongoing evolution of its customer engagement platform. What you’ll be doing Administer and optimise Amazon Connect, including routing profiles, queues, contact flows, IVR and telephony services Build and support integrations with enterprise systems. Develop AWS-based solutions using Lambda, API Gateway, CloudWatch, DynamoDB, S3 and IAM Monitor platform h…