Ambulatory Services Rep I - Outpatient Autism Clinic
Summary
Front-office healthcare role coordinating patient check-ins, scheduling, and payments for an autism clinic in a fast-paced outpatient setting.
We are searching for a full-time Ambulatory Services Representative I with the Outpatient Autism Clinic -- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care.
“As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.”
Think you’ve got what it takes?
Qualifications
- High School diploma or GED required
Experience in a healthcare setting, customer service focused industry, administrative/business, or teaching/training role preferred
Responsibilities
- Welcomes the patient and family and responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems.
- Informs staff and providers of delays in patient flow that are occurring outside of clinic.
- Greets and registers the patient/family when they arrive to check-in station
- Schedules appointments.
- Obtains and verifies patient’s demographic data (patient name, guarantor, insurance, address, telephone, etc.) for each encounter
- Processes patient payments
- Performs order entry and scheduling
- Completes checkout for patients and families
- Reviews superbills for completeness and prepares them for batch pick-up
- Directs patient to next point of service (next appointment, lab area, welcome desk, and cashier).