Americas Local Account Manager

• Legally authorized to work in the U.S. Fluent in English; conversational Chinese is preferred.*

◎ Job Responsibilities

• Proactively identify, develop, and engage new customers in target industries and markets.
• Generate new business opportunities through market research, cold outreach, referrals, exhibitions, and channel development.
• Build and maintain strong, long-term relationships with existing customers, distributors, and channel partners through regular communication and customer visits.
• Handle sales inquiries, customer requests, order processing, and follow-up activities.
• Prepare product quotations, sales proposals, presentations, and product demonstrations.
• Promote the company’s products, solutions, marketing programs, events, and business updates to customers.
• Identify new business opportunities and develop potential customers in target industries and markets.
• Understand customers’ applications, technical requirements, project schedules, and purchasing plans.
• Assist customers with product selection and recommend suitable platforms or solutions based on their application needs.
• Follow up on quotations, samples, design-in projects, purchase orders, delivery schedules, inventory status, and payment collection.
• Work closely with product management, engineering, procurement, production, and logistics teams to support customer projects and ensure timely delivery.
• Collect and analyze market information, competitor activities, customer feedback, and end-user trends.
• Maintain accurate customer records, sales pipelines, project updates, demand forecasts, and sales reports.
• Support channel management, inventory planning, and sell-through activities.
• Coordinate internally to resolve customer issues promptly and professionally.
• Achieve assigned sales targets and contribute to the company’s revenue growth.
• Regularly review sales performance with headquarters and report on business progress.

◎ Qualifications and Skills

• Sales experience in IPC, industrial automation, embedded systems, computer hardware, electronics, or B2B technology is preferred.
• Strong understanding of market dynamics, industry developments, and end-user trends.
• Experience in planning, developing, and optimizing sales processes.
• Knowledge of channel management, inventory control, demand planning, and order fulfillment.
• Strong communication, presentation, negotiation, and customer relationship management skills.
• Highly efficient, self-motivated, responsible, and capable of working independently with minimal supervision.
• Strong coordination, problem-solving, and time-management skills, with the ability to manage multiple customer projects simultaneously.
• Basic knowledge of computer hardware, industrial PCs, embedded systems, or related technologies is a plus.
• Sales or FAE/PM experience is preferred.