AML Officer
About Zaincash
ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.
Responsibilities:
- Review, analyze, and process a high volume of Western Union (WU) beneficiary addition requests on a daily basis.
- Conduct initial screening for customer and beneficiary names against local and international sanctions lists using the company's screening systems (e.g., EastNets).
- Investigate alerts to distinguish between false positives and true matches accurately.
- Identify dummy names, gibberish, or suspicious patterns and escalate them to the direct manager when necessary.
- Ensure all screening reviews and decisions are documented properly and completed within the agreed SLA to maintain a smooth customer experience.
Requirements
Education & Qualifications:
- Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.
Industry Experience & Skills:
- Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (internal experience within ZainCash operations or customer care is highly preferred).
- Basic understanding of AML/CFT regulations, KYC, and screening concepts.
- High attention to detail with the ability to accurately analyze data under high pressure and tight deadlines.
- Good command of English and proficiency in MS Office (especially Excel).