AMS Office Manager

Position Summary:

The Office Manager supports the AMS Roving Maintenance Division’s daily operations by collaborating with the Director of Maintenance and the Dispatcher. This role manages essential administrative tasks, including dispatching, invoicing, payroll, timecard verification, and expense tracking. To ensure leadership alignment, the team presents comprehensive operational and financial updates to the Vice President every two weeks.

Position Responsibilities:

The Roving Office Manager will complete a broad variety of tasks for the company including but not limited to the following as other duties may be assigned:

• Perform service call intake and work order creation
• Schedule ARG work orders and AMG property requests
• Communicate with Property Managers and Regional Managers
• Perform scheduling updates with clients, technicians, and office team.
• Collect and reconcile completed project information
• Completion of department invoicing in a timely manner
• Completion of department credit card expenses ensuring expenses match job costs
• Oversight of technician time and attendance
• Assistance with Front Desk coverage as needed
• Coordinating monthly meetings with the Director of Maintenance and Dispatcher
• Possess exceptional organizational and time-management skills including working on multiple projects simultaneously and completing reports weekly.

Essential Functions:

• Bi-lingual (Spanish) (preferably)
• Dispatch experience in the service industry preferred
• Strong perseverance in a fast-paced environment
• Continued excellence in customer service
• Positive attitude and excellent problem-solving ability
• Experience with managing and organizing data
• Exceptional communication skills
• Solid working knowledge of computer/mobile programs and software
• Professional verbal and written communication skills.
• Ability to analyze large amounts of data and compile detailed reports.
• Sound independent judgment.
• Attention to detail, organizational, time-management, and problem-solving skills

Key Skills:

Basic math skills; ability to analyze figures; knowledge of accounting principles; excellent verbal/written communication, multi-tasking, prioritizing, and organizational skills

Required Experience:

• 1-3 years of experience in an administrative role.
• 1-3 years of experience in invoicing

Supervisory Responsibilities: