安裝及服務電機工程師 (駐曼谷,泰國)Associate Installation & Service Electrician (Bangkok Based)
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Description
(歡迎海外泰國人才或本地精通中文及泰文人才也歡迎申請)
Key Responsibilities
- Perform on-site system installations, troubleshooting, and preventive maintenance for MKS Atotech equipment.
- Provide technical assistance to customers, ensuring smooth and efficient equipment operation.
- Act as the first point of contact for customers regarding system-related issues.
- Deliver professional service to maximize customer satisfaction and foster long-term loyalty.
- Execute daily service tasks in accordance with defined processes and ensure timely follow-up until resolution.
- Build and maintain strong customer relationships through proactive communication and support.
- Prepare and submit accurate service reports to the local Installation & Service Manager.
Qualifications & Skills
- Diploma or Bachelor’s degree in Electrical Engineering, Electronics, or a related field.
- Minimum 2–3 years of experience in equipment installation, maintenance, or technical service roles.
- Strong knowledge of electrical systems and troubleshooting techniques.
- Ability to read and interpret electrical schematics and technical manuals.
- Familiarity with industrial equipment is an advantage.
- Proficiency in Thai and English (spoken and written) is required.
- Chinese language skills are a major advantage.
- Excellent problem-solving and analytical abilities.
- Strong communication and customer service skills.
- Ability to work independently and manage multiple tasks effectively.
- Willingness to travel for on-site installations and service support, including locations such as Ayutthaya, Prachin Buri, and Samut Sakhon.
主要職責
- 負責 MKS Atotech 設備的現場系統安裝、故障排除與預防性維護。
- 提供客戶技術支援,確保設備運作順暢高效。
- 作為客戶處理系統相關問題的第一聯繫窗口。
- 提供專業服務以提升客戶滿意度並建立長期合作關係。
- 依照既定流程執行每日服務任務,並確保持續追蹤至問題解決。
- 透過積極溝通與支援,建立並維持良好的客戶關係。
- 準確撰寫並提交服務報告予當地安裝與服務經理。
資格與技能
- 電機工程、電子工程或相關科系之專科或大學學歷。
- 至少 2–3 年設備安裝、維護或技術服務相關工作經驗。
- 具備紮實的電氣系統知識與故障排除能力。
- 能閱讀並理解電氣原理圖與技術手冊。
- 具備工業設備相關經驗者尤佳。
- 需具備泰文與英文之聽說讀寫能力。
- 具中文能力者為重大加分條件。
- 具備優異的問題分析與解決能力。
- 良好的溝通能力與客戶服務技巧。
- 能獨立作業並有效管理多項任務。
- 能配合至 Ayutthaya、Prachin Buri、Samut Sakhon 等地進行現場安裝與服務支援之出差需求。
(Relocation provided)