Analyst, Client Services
Summary
Client-facing role in Global Markets at a major bank; handles AML/KYC due diligence, regulatory reporting, and client onboarding for Capital Markets products.
You will serve as the main point of contact for new and existing Global Markets clients, ensuring a seamless onboarding and ongoing experience. You will complete AML and KYC due diligence, collect Swap Dealer regulatory reporting information, support periodic client reviews, coordinate with internal stakeholders, and ensure accurate data entry for client setup.
Responsibilities
- Act as main point of contact for front office sales and trading
- Coordinate tasks in the client onboarding system
- Maintain knowledge of Capital Markets products and AML/KYC requirements
- Conduct research to gather onboarding documentation
- Assess factors affecting each client's AML risk profile
- Collaborate with clients and trading desks to collect documentation
- Follow up with clients to obtain required information
- Ensure accurate data entry for Operations and Support teams
- Follow Customer Services Procedures and Processes
- Contribute to special projects and temporary assignments
Requirements
- Financial background
- Minimum 1 year of experience in AML/KYC, Dodd-Frank and OTC reporting
- Capital Markets experience preferred
- Customer-facing experience
- Canadian Securities Course, CFA, post-graduate studies and Spanish language skills are assets
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers social recognition program