EXL

Discussion

Analyst

The Candidate will be required to research & resolve ADM received for Global Market. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's
The candidate should have good knowledge of various GDS displays and must be able to analyze and interpret PNR and Fare Rules
Candidate will be required to follow-up with GDS & Airlines to clear pending ADM dispute
E2E Travel Process knowledge
Self Starter with ability to multitask

The Candidate will be required to research & resolve ADM received for Global Market. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's
The candidate should have good knowledge of various GDS displays and must be able to analyze and interpret PNR and Fare Rules
Candidate will be required to follow-up with GDS & Airlines to clear pending ADM dispute
E2E Travel Process knowledge
Self Starter with ability to multitask

The Candidate will be required to research & resolve ADM received for Global Market. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's
The candidate should have good knowledge of various GDS displays and must be able to analyze and interpret PNR and Fare Rules
Candidate will be required to follow-up with GDS & Airlines to clear pending ADM dispute
E2E Travel Process knowledge
Self Starter with ability to multitask

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EXL
3 weeks ago

Analyst

HybridAPAC

The Candidate will be required to research & resolve ADM received for Global Markets. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's. The candidate should have…
EXL
last month

Analyst

Open 26d HybridAPAC

• Must have working knowledge on GDS (any) • Must have knowledge of working on GDS • Must have knowledge of Refunds, Fares & pricing • Travel certification is required. • Must have knowledge of different fare and ro…
EXL
last week

Executive

HybridAPACFull-time

Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing, goo…
EXL
last month

Quality Analyst - Senior Executive

Open 27d On-siteAPACSenior

Strong voice expertise is mandatory, with proven experience in handling voice processes Monitor and audit travel consultant interactions (calls, emails, chats) for quality and compliance Audit handling of GDS queues (ti…
EXL
3 months ago

Real Time Analyst

Open 27d On-siteAPAC

This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires…
EXL
last week

Quality Analyst - Senior Executive

On-siteAPACSenior

Monitor and audit travel consultant interactions (calls, emails, chats) for quality and compliance Audit handling of GDS queues (Re-shop, Navigation, Ticketing) to ensure timely and accurate action Validate consultant e…