Analyst, Fleet Administration (Contract Role)

JOB SUMMARY:

Analyzes and processes dealer fleet incentive requests and payment requests within Isuzu fleet sales support department guidelines. Acts as liaison between corporate office, field, and dealer personnel regarding Isuzu fleet assistance issues.

PRINCIPAL DUTIES & RESPONSIBILITIES:

1. Reviews and distributes fleet assistance requests, including mega and regular fleet, from Isuzu dealers and the ICTA field and fleet organization. Ensures fair and equitable treatment of dealers. Seeks approvals from supervisor, when assistance levels require escalation.
2. Reviews, approves, or denies new fleet account (fleet account number) requests from Isuzu dealers and ICTA fleet organization. Seeks guidance on new fleet account requests from supervisor as needed.
3. Researches dealer payment discrepancies and provides dealers with resolution.
4. Processes dealer credit and debit payments through Isuzu business systems in accordance with established policies and procedures.
5. Performs miscellaneous job related duties as assigned.

ORGANIZATIONAL RELATIONSHIPS:

• Reports to: National Manager, Vehicle Operations and Systems