Analyst-Fulfillment,order management

What Youll Do:

• Receive, track, and fulfill orders in a timely, efficient manner.
• Accountable for accurate deliveries to customers.
• Ability to troubleshoot and guide customers with API integration and marketing platforms.
• Ability to create API scripts, send test leads, and general experience with web fulfillment platforms in the lead generation space (Msights, Converter, Integrate, Dropbox, etc)
• Excellent in preparing, presenting & publishing reports that support stakeholders (Mgmt, CSMs, etc.).
• Commitment to improving the Fulfilment process by identifying issues and providing recommendations.
• Formulate strategic qualitative & quantitative analysis for Fulfilment to drive business needs.
• Well-versed with Microsoft Excel

• Create orders in the lead management platform based on the criteria from the customer.
• Cross-check orders created in the lead management platform and ensure that the order details match the criteria as per customer requirements. Make required corrections, if needed.
• Upload campaign documents in the document repository (Google Drive) where all campaign documents are stored and made available to all stakeholders.
• Update campaign documents in the document repository based on updates from the customer/account manager and notify all stakeholders in a timely manner.
• Creating and maintaining work processes.