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Analyst, Pricing Product Ops

Discussion

Summary

The analyst supports daily execution and operational testing of pricing products, triages issues, and analyzes performance data using SQL and Excel.

The Product Ops Analyst will support day-to-day execution, product testing, issue triage, and operational data analysis for the Pricing Product suite. You will ensure smooth operational workflows during feature rollouts.

Key Responsibilities:

  • UAT & Operational Testing: Conduct operational User Acceptance Testing (UAT) before product releases to flag potential operational risks.
  • Issue Triage & Support: Collect, categorize, and prioritize frontline operational bugs or product requests before escalating to PM/Engineering teams.
  • Data & Reporting: Perform routine analytics on pricing tool performance, adoption rates, and operational error rates.
  • Documentation: Maintain up-to-date user guides, FAQs, and workflow diagrams for operational staff.

Qualifications:

  • 1-3 years of experience in Operations, Business Analysis, or Support/Enablement roles.
  • Strong analytical mindset (SQL/Excel proficiency preferred).
  • High attention to detail and strong execution capabilities.

Skills

See also

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