Analyst/Programmer
Summary
Supports and troubleshoots vended and custom healthcare applications, performs root-cause analysis, and implements fixes to ensure data security and system reliability.
Provides support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff. Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer. Regularly reviews applications and makes modifications and/or upd…