Analyst Specialist Operational Risk Management Consumer Banking Group
Summary
Designs, implements, and monitors operational risk frameworks for consumer banking products, channels, and services, including risk assessments, audits, regulatory compliance, and mitigation strategies.
You will design, implement, improve, monitor, and steer the governance and controls framework across consumer banking products, channels, and services. You will manage risk assessments, audits, regulatory inspections, operational risk events, KRIs, business continuity, product reviews, and risk mitigation activities.
Responsibilities
- Enhance the consumer banking risk governance framework
- Facilitate internal committees and governance forums
- Develop and recommend operational risk policies standards and guidelines
- Monitor deviations from operational risk policies
- Coordinate audits and regulatory inspections
- Report operational risk events loss trends and root causes
- Review risk mitigation measures and plans
- Monitor Key Risk Indicators and emerging risks
- Plan and implement the RCSA program
- Assess inherent net and residual risks and internal controls
- Validate RCSA against losses KRI trends audits and inspections
- Facilitate outsourcing risk reviews and service provider assessments
- Facilitate product review and approval processes
- Review product releases and standard operating procedures
- Run theme-based process reviews
- Identify legal and compliance risks and facilitate risk acceptance
- Establish the business risk framework and track closures
- Coordinate risk-based audit activities and audit issue tracking
- Implement business continuity policies and standards
- Report and escalate business disruption incidents
- Track business continuity action plans
- Support regulatory inspections
- Participate in training certification knowledge sharing and upskilling
Requirements
- 4 to 8 years of experience in banking related to operational risk management and business risk controls
- Experience multitasking and managing multiple stakeholders
- Bachelor’s degree from a recognized university
- Understanding of country regulations in consumer or retail banking
- Understanding of digital lending processes
- Basic AI use
- Data analysis proficiency
- Ability to analyze and monitor KRI data and trends
- Postgraduate qualifications desirable
- Professional qualifications in projects and change management desirable