Analyst, Strategy & Business Operations (1 year Fix Contract)
(1 Year Fix Contract on Edwards Lifesciences Payroll)
Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Analyst, Strategy & Business Operations position is a unique career opportunity that could be your next step towards an exciting future.
Applies professional expertise and judgment to support strategy & business operations activities and business outcomes.
How will you make an impact:
Provide business operations support and subject matter expertise for commercial systems, including user support, troubleshooting, training, data management, access governance, and process guidance for field and business teams.
Analyze business processes, performance drivers, and operational requirements to support strategic initiatives, commercial excellence programs, system implementations, and continuous improvement projects across Korea.
Identify opportunities to enhance commercial systems, dashboards, and business processes. Gather business requirements, coordinate testing and implementation activities, and support the adoption of approved solutions and tools.
Maintain accurate and up-to-date sales, market share, customer, and operational data across business systems while ensuring compliance with data governance standards and business requirements.
Monitor data integrity, reporting accuracy, and system performance across Salesforce (SFDC), Tableau, and related commercial applications. Investigate issues, validate data, and collaborate with cross-functional teams to resolve discrepancies and improve reporting reliability.
Generate and validate standardized and ad hoc reports to support business decisions, including sales performance, market share, adoption metrics, inventory management, operational performance, and commercial effectiveness.
Partner with Sales, Marketing, Customer Service, Finance, Supply Chain, IT, and stakeholders to identify business needs, share best practices, and support data-driven decision making.
Track and analyze key business objectives and performance metrics, provide recommendations for improvement, and monitor progress against commercial and operational goals.
Occasionally provide ad hoc operational and administrative support to the Country Head as required.
What you'll need (Required):
Bachelor's Degree in in related field, 5 years Previous experience in Business Operations, Commercial Operations, Sales Operations, Data Analytics, Reporting, or related business support functions preferred.
What else we look for (Preferred):
Proven expertise in MS Office Suite, including office365.
Excellent written and verbal communication skills and interpersonal relationship skills
Ability to quantify abstract conceptual data into concrete analysis
Good problem-solving, organizational, analytical and critical thinking skills
Good ability to read, write and speak English
Solid knowledge and understanding of analytics and sales strategies
Solid knowledge of business acumen
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast-paced environment
Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
Ability to build productive internal/external working relationships
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