Banking Operations Analyst

Employment Type: 1-Year Contract

Pay Rate: $25.00 per hour

Expected Start Date: September 28, 2026

Schedule: Monday to Friday, 37.5 hours per week

Hours: Eight-hour shift scheduled between 8:00 a.m. and 6:00 p.m., including a one-hour lunch

Work Arrangement: On-site, five days per week

Position Overview

We are seeking a detail-oriented Banking Operations Analyst to join a large financial institution on a one-year contract. In this role, you will process high-volume, time-sensitive banking transactions and provide operational support to Banking Centres and the Broker Network.

The successful candidate will have previous banking operations experience, strong knowledge of payment and registered product transactions, and the ability to maintain accuracy while processing more than 50 transactions per day during peak periods.

This position is well suited for someone who demonstrates sound judgment, critical thinking, professionalism, and a strong commitment to client service.

Key Responsibilities

Transaction Processing and Administration

• Process banking transactions accurately and efficiently within established Service Level Agreement targets.
• Support transactions related to:
  • Wire transfers
  • Electronic funds transfers
  • Cheques and bill payments
  • Registered purchases
  • Remote deposit capture
  • Cash management products
  • Business online banking
  • Business credit cards
  • Registered products, including RRSPs, RRIFs, and TFSAs
  • Estate-related transactions
• Review customer forms and supporting documents for accuracy, completeness, and regulatory compliance.
• Provide direct operational support to Banking Centres and the Broker Network.
• Complete filing, records management, data entry, and other administrative tasks.
• Maintain document control and electronic reporting for assigned processes.
• Follow established policies and procedures, escalating exceptions or concerns when required.
• Meet daily volume, accuracy, turnaround time, and service-level expectations.
• Handle large-dollar and time-sensitive transactions with a high level of care and attention.
• Maintain the confidentiality and security of customer and company information.
• Complete additional operational or project-based duties as assigned.

Risk and Compliance

• Ensure all transactions comply with internal policies, procedures, and applicable regulatory requirements.
• Identify and escalate transaction exceptions, discrepancies, or potential risks.
• Minimize financial and operational risk by completing tasks accurately and within required timelines.
• Exercise sound judgment when processing transactions with limited recourse, tax implications, or significant client impact.
• Adhere to the organization’s Code of Conduct and confidentiality standards.

Problem-Solving and Critical Thinking

• Investigate outstanding transactions, documentation issues, and processing discrepancies.
• Work collaboratively with team members to identify practical solutions.
• Prioritize and manage multiple responsibilities in a high-volume environment.
• Adapt quickly to changing priorities and urgent client requests.
• Develop a strong understanding of operational manuals, job aids, policies, and procedures.
• Recommend process improvements and share best practices with colleagues and leadership.
• Apply consistent judgment to daily transactions while identifying opportunities to improve efficiency and effectiveness.

Teamwork and Collaboration

• Communicate professionally with internal and external stakeholders.
• Build trust through open, honest, and respectful communication.
• Take ownership of assigned work, commitments, and results.
• Collaborate effectively within a diverse team environment.
• Provide coverage during team member absences.
• Assist with the training and onboarding of new team members as required.
• Participate in goal setting, performance discussions, and career development planning.

Required Qualifications

• One to two years of banking experience, preferably processing transactions in support of Banking Centres or branch operations.
• Strong knowledge of banking payments and operational processes, including:
  • Wires
  • EFTs
  • Cheques
  • Bill payments
  • Credit cards
  • Online banking transactions
  • Cash management products
  • Broker support
  • Registered products such as RRSPs and TFSAs
• Experience processing high transaction volumes, ideally 50 or more transactions per day.
• Strong attention to detail and a demonstrated ability to maintain accuracy under tight deadlines.
• Excellent written and verbal communication skills.
• Ability to work effectively with internal teams, Banking Centre employees, brokers, and other key stakeholders.
• Strong organizational, prioritization, and time-management skills.
• Sound critical-thinking and problem-solving abilities.
• Ability to handle confidential information professionally.
• Comfortable working on-site five days per week.

Preferred Qualifications

• Experience working with registered products, estates, remote deposit capture, or cash management services.
• Experience working within established Service Level Agreements.
• Knowledge of financial services compliance and operational risk controls.
• Previous experience processing large-dollar or high-risk banking transactions.
• Familiarity with banking transaction-processing platforms and electronic reporting tools.

What’s Offered

• Opportunity to gain experience with a large financial institution.
• One-year contract with consistent weekday hours.
• Exposure to multiple areas of banking operations and transaction processing.
• Collaborative and professional team environment.
• Opportunity to build expertise across payments, deposits, registered products, broker support, and cash management.

This is a Contract position based out of Edmonton, AB.

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a fully onsite position in Edmonton,AB.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.