Analytics Solutions Manager, Vice President
Shape the future of data-driven decision making with our Strategy, Innovation & Governance Data team. Join us to unlock new possibilities in Payments Operations, drive innovation, and deliver impactful insights. Be at the heart of a collaborative, growth-focused environment where your expertise and leadership will make a lasting impact. Experience career advancement and help build a culture of continuous improvement.
Job Summary
As an Analytics Solutions Manager in Payments Operations, you will lead a team responsible for delivering data insights, visualizations, and metrics dashboards. You will analyze business requirements, design and build operational reporting, and support management decisions through ad-hoc analysis. Your role includes mentoring associates, guiding career development, and fostering a culture of innovation and continuous learning. You will collaborate with Product Owners and Operations to implement new capabilities and ensure high standards in data management.
Job Responsibilities
- Lead, mentor, and manage a team of associates, fostering innovation and continuous improvement
- Perform data mining, analytics, and problem solving to deliver actionable insights
- Analyze business requirements and design, build, and test high-quality data visualizations
- Collaborate with Product Owners and Operations to develop requirements and implement new capabilities
- Ensure adherence to team standards and understanding of relevant data sources
- Proactively mitigate risk through process improvement, root cause analysis, and collaboration
- Support continuous learning and adoption of new tools and technologies
- Develop and maintain strong relationships with team members, peers, and management
- Summarize findings into concise, high-level points and visually depict key data
- Contribute to the development of automated solutions for business problems
- Ensure timely and high-standard delivery of business demands under pressure
Required Qualifications, Capabilities, and Skills
- Bachelor’s or Master’s degree in a quantitative field or equivalent business experience
- Fifteen years of experience in business system analysis or application design and development
- Ten years of experience with SQL, Python, Alteryx, or similar programming languages
- Advanced knowledge of Microsoft Office products
- Extensive knowledge of database design and relational database principles
- Experience with large-scale data warehouses
- Working knowledge of Business Intelligence tools (Tableau, Business Objects)
- Experience with Agile or Software Development Life Cycle (SDLC)
- Excellent team-working skills and ability to build strong relationships
- Strong analytical and problem-solving skills with sound recommendations for management
Preferred Qualifications, Capabilities, and Skills
- Proficiency in querying enterprise databases using SQL
- Experience writing code in SQL or Pyspark and performing statistical analysis
- Experience with Tableau
- Strong analytical and communication skills
- Aptitude for developing automated solutions to solve business problems