Animal Services Division Manager

SALARY:

$75,084.67 - $141,927.55

NATURE OF WORK

Grade:

BOCC-BCO-3

Job Class:

1.1 - Executive/Senior Level Officials and Managers (EEO-1 Job Categories-United States of America), Tier 1 - • Normal duties would include preparation for, response to, and recovery from a disaster • Not excused from work during a disaster • Most likely called in to work prior to onset, will report when summoned or no less than 18 hours before onset of TS force winds • Provided with food, water, shelter VERY IMPORTANT TO HAVE A PLAN (Tier Status)

Worker Comp Code:

8831 - Hospital-Veterinary & Drivers (United States of America)

EEO Classification:

1.1 - Executive/Senior Level Officials and Managers (EEO-1 Job Categories-United States of America)

JOB TYPE:

Employee

NATURE OF JOB:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

· Directs daily operations for all areas within Animal Services, including: field services, shelter intake, cruelty cases, rabies control and quarantine, licensing/permitting, and lost & found, fosters, rescues, community outreach, and volunteers.

· Plans, organizes and directs the work of staff responsible for enforcement, housing of animals, maintenance of shelter, technical and laboratory duties, and related program development.

· Oversees and manages the activities of division staff, including determining work procedures and schedules, issuing instructions and assigning duties, reviewing work, recommending personnel actions, conducting performance reviews, and conducting departmental training and orientation.

· Researches and applies for available grants opportunities to assist with the operation of Animal Services.

· Administers community outreach, promotional events, and volunteer programs to drive adoptions and promote humane education in an effort to increase release rates; as well as reduce intake rates of animals.

· Develops relationships with local sponsors, rescue organizations, and foster programs in order to get animals out of the stressful shelter environments and into temporary homes.

· Represents Animal Services Division at public functions, prepares and conducts presentations.

· Oversees compliance with Florida’s requirements for county employed animal services officers.

· Establishes procedures for lawful impoundment, evidence preservation, hearings, owner notification,

appeals, court testimony, and final disposition of animals.

· Coordinates with the Sheriff’s Office, municipal police departments, the State Attorney, courts, public

health, emergency management, veterinarians, and other agencies on criminal cruelty, dangerous animal, bite, rabies, and emergency cases.

· Oversees shelter health, sanitation, biosecurity, disease prevention, humane housing, population

management, veterinary care, controlled substances, euthanasia, and workplace safety.

· Maintains appropriate veterinary oversight and ensures that rabies vaccination and related

records are handled in accordance with Florida requirements.

Responds to media inquiries and sensitive public concerns; serves as the County’s principal

spokesperson on animal-services matters, when designated.

· Leads animal services planning for hurricanes, evacuations, sheltering, continuity of operations, and other emergencies.

· Promotes equitable, professional, and customer-focused service throughout the County.

· Investigates complaints involving department operations and takes corrective action when appropriate.

· Ensures compliance with public records, personnel, procurement, safety, accessibility, and risk-management requirements.

· Prepares, submits, and monitors the Animal Services budget to the General Services Director for review and inclusion in the departmental budget.

· Serves as EOC point of contact for animal issues during community wide emergencies and performs related work as required.

· Assists customers in locating lost pets, checking on stray animals, selecting animals for adoption and facilitates educational tours for interested groups while explaining applicable animal control laws, ordinances, and responsible pet ownership.

· Inspects related vehicles and equipment to ensure they are in proper and safe working order.

· Oversees euthanization, sick, injured, and unwanted animals of a variety of sizes and breeds, in accordance with regulations and standard veterinary procedures.

· The employer may add to or change duties at any time and as determined by the County and its leaders to best ensure that the public is served through the work of the Department.

· Performs other related duties as assigned.

MINIMUM QUALIFICATION REQUIREMENTS:

· Bachelor’s degree from an accredited college or university in business administration, public administration, animal science, veterinary technology, public health, nonprofit management, or closely related field; AND

· Ten (10) years of progressively responsible experience in animal services with at least five (5) years in a supervisory capacity; OR

· An equivalent combination of related education and/or experience may be considered.

· Applicants within six (6) months of meeting the minimum education/experience requirement may be considered for trainee status.

• Must possess the ability to provide compassionate, respectful, and humane care to all animals throughout Bay County and those entrusted to the care of Bay County Animal Services.

LICENSES AND/OR CERTIFICATIONS:

· Possession of or ability to obtain and maintain a valid Florida driver license upon offer of

employment with a driving record acceptable to the County Driving Policy and insurance program.

· Possess a Florida State Certification in Euthanasia or obtain and maintain with six (6) months of hire as a condition of employment.

· Possess a Florida Animal Control Officer Certification or obtain and maintain within six (6) months of hire as a condition of employment.

· Possess a Certification in the operation of the pathological incinerator or obtain and maintain within six (6) months of hire as a condition of employment.

KNOWLEDGE SKILLS AND ABILITIES:

· Knowledge of Florida laws, local ordinances, and federal regulations governing:

• • Animal control and sheltering
  • Animal cruelty and neglect
  • Dangerous or nuisance animals
  • Rabies control and quarantine

· Knowledge of the principles and management practices of animal services.

· Knowledge of animal sheltering, field animal services, animal welfare, and population-management principles.

· Knowledge of modern principles and practices of administration, record keeping, auditing, inventory control & security and personnel supervision.

· Knowledge of the operation of laboratory equipment, use of drugs and/or controlled substances and related supplies for an animal facility.

· Knowledge of or ability to quickly learn County ordinances, law enforcement and health regulations pertaining to animals and related legal procedures.

· Proficient in the use of MS Word, Excel, and Outlook is essential.

· Skilled and knowledgeable with animal behavior, handling, restraint, humane capture, bite prevention, and safe transportation.

· Ability to be transparent as it relates to Animal Services.

· Ability to supervise and organize the work of staff, develop staff, and effectively appraises employee performance.

· Ability to have outstanding project management and organizational skills.

· Ability to comprehend, speak and read the English language.

· Ability to maintain good interpersonal and communication skills to deal with the public.

· Ability to work regular reliable full-time attendance as scheduled.

· Ability to make sound recommendations for office policies and procedures.

· Ability to comply and maintain accurate records pertaining to the operation of such a facility.

· Ability to establish and maintain effective working relationships with coworkers, governmental agencies, other departments and the general public.

· Ability to capture and control vicious and dangerous animals.

· Ability to handle and restrain large and small animals.

· Skills to effectively use all animal capture equipment issued, including but not limited to: Ketch-All pole, Snappy Snare, and live animal traps.

· Ability to deal effectively with the public especially during emotional and stressful situations.

· Ability to handle diseased animals in a safe manner.

· Ability to identify common animal diseases or disorders.

· Ability to assess the temperament of animals.

· Ability to clean and sanitize kennels.

· Ability to understand and carry out complex oral and written instructions.

· Ability to safely and humanely pick up and handle animals, alive and deceased, up to and over 100 lbs, with assistance when needed.

· Ability to work indoors and outdoors in all weather conditions.

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:

Work is primarily performed indoors but requires moderate exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.) or irate customers, extreme noise, odors, fumes or airborne particles; dangerous animals, toxic and caustic chemicals, heights and/or dust.

This position requires some exposure or risk to physical health and/or physical safety (e.g., exposure to environmentally hazardous material, heavy equipment, etc.). This position may require the use of Personal Protective Equipment (PPE) and may include completing and successfully passing medical evaluations or clearances.

This position requires stooping, crouching, walking, pulling, lifting, grasping, hearing, visual acuity (i.e. seeing up close, seeing far away, depth perception), kneeling, reaching, pushing, talking, standing, climbing, finger movement, repetitive motions. This position requires dealing with animals, alive or dead, capturing, restraining, handling, lifting up to 100 lbs. and carrying up to 100lbs.

SPECIAL REQUIREMENTS:

May be subject to emergency management situations that may require working afterhours, weekends and holidays.

WORK LOCATION:

Not Eligible for Remote Work - This position is assigned to a county worksite. Due to the non-portable nature of the essential functions of this position, this position is not eligible for telework.

Employer:

BOCC Bay County Board of County Commissioners

Address:

Human Resources Department

840 W. 11th Street

Panama City, Florida, 32401

Phone:

850-248-8201

Website

Bay County is an Equal OpportunityEmployer and does not discriminate basedon race, color, religion, sex (includinggender identity and pregnancy), nationalorigin, age, disability, genetic information,sexual orientation, or parental status.

*Salary/Hourly wages are determined by verifiable experience.