Annual Giving & Stewardship Manager

Position Summary

The Manager of Annual Giving and Stewardship manages St. Philip's annual donor pipeline — all donors below the major gift threshold — with a Year 1 target of $500,000, while building a comprehensive stewardship program that keeps every donor personally connected to St. Philip's mission and gives again. St. Philip's primary donor base is not a parent community; it is a diverse mix of foundations, individuals, corporations, and faith community partners, requiring appeals — and stewardship — that are deeply personal and mission-driven. Strong writing and organization skills, systems thinking, and the discipline to manage a high-volume annual fund alongside a relationship-based stewardship program are essential.

Desired Education: Knowledge Skills, Abilities & Experience

· Bachelor’s degree (communications, marketing, public relations, preferred)

· 2–3 years annual fund, donor stewardship, or donor relations experience

· Exceptional writer with ability to write appeals to feel personal, never generic

· Experience with diverse donor base beyond parent communities

· CRM and database experience

Job Duties/Responsibilities

• Own the annual giving pipeline for all donors below the major gift threshold — renewal, stewardship, and acquisition
• Write and produce annual appeals that are mission-driven, community-rooted, and donor-specific — not generic institutional communications
• Execute gift acknowledgment within 24–48 hours for every donor, with personalized calls, handwritten notes, or visits for major and mid-level annual donors
• Manage the renewal calendar — ensure every annual donor is re-solicited at the right time with the right message
• Manage faith community donor relationships at the annual fund level — attend faith community events, build congregation relationships
• Steward foundation relationships for small recurring grants in coordination with the Foundations & Grants Manager
• Facilitate donor acquisition and first-year retention — systematically convert event attendees, volunteers, and warm contacts into first-time donors, then build the stewardship touchpoints that carry them into their second gift
• Design and manage a comprehensive donor stewardship plan — welcome calls, impact updates, anniversary touches, and renewal reminders — mapped to each donor segment across the full giving year in coordination with the major gifts and grant management team
• Build and execute a donor recognition program, including personalized impact reporting, donor honor rolls, and stewardship touchpoints that reinforce why donors give in coordination with Chief Philanthropy Officer
• Own lapsed- and at-risk-donor win-back efforts, using giving history and engagement data to re-engage donors before they stop giving
• Partner with the Major Gifts team to ensure a seamless stewardship hand-off for donors as they move from the annual fund toward major giving
• Track and report annual fund performance weekly; track donor retention rate, stewardship touchpoints completed, and lapsed-donor recovery quarterly