AP/AR Manager

SUMMARY

The Accounts Receivable (AR) & Accounts Payable (AP) Manager oversees the AR and AP cycles, ensuring accuracy, timeliness, strong controls, and support for organizational cash-flow objectives. This role supervises AR/AP staff, maintains process integrity, and partners across departments to drive financial accuracy and operational excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Accounts Receivable (AR)

• Oversee customer invoicing, credit issuance, and cash-application processes.

• Maintain accurate AR aging schedules and documentation for month-end and audits.

• Investigate and resolve customer deductions, short-pays, and disputes.

• Monitor metrics including DSO and unpaid balances; escalate issues as needed.

• Collaborate with Sales, Customer Service, and Operations to eliminate billing discrepancies.

Accounts Payable (AP)

• Manage full AP process: invoice intake, validation, coding, and approval routing.

• Ensure vendor master-data integrity and maintain strong vendor relationships.

• Oversee weekly payment cycles (checks, ACH, wire, purchasing cards).

• Ensure compliance with approval policies and three-way-match procedures.

• Monitor AP aging, early-payment opportunities, and duplicate-payment prevention.

Leadership & Team Development

• Supervise AR/AP specialists; assign workload and ensure role clarity.

• Provide coaching, performance evaluations, and training.

• Build cross-functional knowledge and redundancy within the team.

Internal Controls & Compliance

• Maintain strong internal controls, segregation of duties, and audit-ready documentation.

• Partner with Controller, CFO, and internal/external auditors.

• Support month-end close activities, reconciliations, and reporting requirements.

Process Improvement & Systems

• Identify and implement process enhancements and automation opportunities.

• Work with IT/ERP teams to optimize financial workflows.

• Develop and maintain Standard Operating Procedures (SOPs) for AR/AP functions.