APAC Head of Customer Success — Scale & Impact

Anthropic is seeking Head of Customer Success, APAC to build and lead our CS function across Asia Pacific. You will scale a team of managers and CSMs, shape how we run CS in the region, and partner with global leaders to deliver a consistent customer experience while tailoring it where it matters. APAC covers India, Japan, Korea, ASEAN and ANZ; you will drive adoption, retention and growth across enterprise, startup and public sector customers, aligning CS strategy with product and engineering …