Apple Engineer Level II

Position: Apple Engineer Level II

Location: Charleston SC

Duration: 36 Month

REPORTS TO: Executive Director of Information Technology

JOB GOAL: Support the Network and the clients

PERFORMANCE RESPONSIBILITIES:

• Performs system deployments including hardware and software configuration primarily on Apple computers and Tablets.
• Provides written updates on status of current tickets, open issues and projects.
• Performs troubleshooting of supported desktop operating systems and applications.
• Documents system problems and resolution for future reference.
• Performs image builds for use on all Apple systems.
• Performs custom software distribution to all Apple systems.
• Manages backup of Apple workstations and laptops
• Excellent communication and documentation skills
• Performs other related duties as assigned by manager and/or assistant manager

JOB QUALIFICATIONS:

EDUCATION: High School Diploma/GED

EXPERIENCE :

3-4 years’ experience in Apple support with emphasis on Intel-based Apple hardware and software including, MAC, IOS devices. Strong knowledge of TCP/IP and network administration/protocols IOS and/or Mac OS X Application development

EMPLOYMENT TERMS: School Term

Syed Mohammad Asif

408 775 7468