Apple Systems Engineer
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Summary
A systems engineer at an Apple-focused MSP in Auckland, delivering technical projects and client support: designing Jamf Pro environments, running zero-touch deployments via Apple Business Manager, and administering Microsoft 365, Intune and Entra ID, while handling escalated tickets and writing documentation and runbooks.
This MSP focuses on cross-platform infrastructure with an emphasis on Apple ecosystems. Partnering with leading global technology providers, they deliver managed services, zero-touch deployments, and cross-platform technical solutions. They foster a supportive, collaborative team environment dedicated to technical excellence and client success.
About the Role:
This permanent role delivers technical project execution and client environment support. You will manage cross-platform systems, deploy Apple device management solutions, and maintain cloud infrastructure. Enjoy a varied workload, technical growth, and professional development opportunities within a tight-knit expert team.
Key Responsibilities:
- Design and maintain Jamf Pro environments and deployment policies.
- Execute zero-touch deployments using Apple Business Manager.
- Administer Microsoft 365 tenants, Intune policies, and identity access.
- Resolve escalated technical tickets and maintain current client notes.
- Write technical documentation, runbooks, and handover guides.
So Who Are You And What Is Your Profile?
- Hands-on knowledge of macOS, iOS, Jamf Pro, and MDM frameworks.
- Technical proficiency in Microsoft 365, Intune, and Entra ID.
- Capability to write technical documentation and runbooks clearly.
- Holds a full New Zealand driver licence.
- Strong ownership mindset with clear technical communication skills.
We look forward to your application.
Natalie Parr