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HELIUS TECHNOLOGIES PTE. LTD.

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Application Consultant / Technical Business Analyst – Oracle PL/SQL

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Summary

L1/L2 application support and business analysis role: the person investigates and resolves incidents and data issues using Oracle SQL/PL/SQL, gathers and documents business requirements, and coordinates change requests and UAT across the SDLC for business-critical applications.


Job Responsibilities

  • Provide Level 1 and Level 2 application support for business-critical applications, ensuring timely resolution of incidents, service requests, and operational issues.

  • Perform data investigation, SQL queries, and root cause analysis using Oracle SQL and PL/SQL to identify and resolve application and data-related issues.

  • Gather, analyse, and document business and functional requirements from stakeholders to support application changes and enhancements.

  • Work closely with business users, application development teams, and technical stakeholders throughout the Software Development Life Cycle (SDLC).

  • Analyse business requirements and translate them into functional specifications, technical requirements, and implementation plans.

  • Support the implementation of change requests, application enhancements, and fixes, ensuring alignment with business requirements and operational needs.

  • Coordinate and facilitate User Acceptance Testing (UAT), including test scenario preparation, defect tracking, issue resolution, and validation of test results.

    Job Requirements

    • Proven experience as an Application Consultant, Technical Business Analyst, Application Support Analyst, or in a similar role.

    • Strong hands-on experience with Oracle SQL and PL/SQL, including writing queries, analysing data, and investigating database-related issues.

    • Experience providing Level 1 and Level 2 application support in a production or business-as-usual (BAU) environment.

    • Strong troubleshooting and root cause analysis skills, particularly in data investigation and application-related incidents.

    • Good understanding of the end-to-end SDLC, including requirements gathering, impact analysis, development coordination, testing, UAT, deployment, and post-implementation support.

    • Experience managing change requests, application enhancements, and defect resolution.

    • Strong stakeholder management and communication skills, with the ability to work effectively with business users and technical teams.

    • Good analytical, documentation, and problem-solving skills.


      Thanks, and Best Regards

      Karanam Vijaya Kiran

      (EA Registration no: R1443178)

      HP: +6592333815

      Recruitment Manager

      Helius Technologies Pte Ltd (EA Licence No: 11C3373)

      https://www.linkedin.com/in/vijay-karanam-68462131/

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