Application Developer – Cloud Full Stack
About the role
We are looking for an Application Developer – Cloud Full Stack to support CRM web-based applications in a retail distribution environment. The role will be responsible for L2/L3 application support, troubleshooting performance issues and data inconsistencies, and delivering release hotfixes. The ideal candidate should have hands-on experience across backend, frontend, cloud, infrastructure, databases, monitoring, and CI/CD technologies.
Key responsibilities
Own and resolve L2/L3 incidents involving CRM web-based applications.
Troubleshoot application performance issues, system errors, and data inconsistencies.
Develop, test, and deploy application fixes and release hotfixes.
Support backend and frontend application components.
Work with REST APIs, SQL/NoSQL databases, and authentication mechanisms.
Monitor application health and performance using monitoring and logging tools.
Support CI/CD pipelines and application deployments.
Collaborate with infrastructure, cloud, QA, and other technical teams to resolve production issues.
Manage and track incidents and service requests through ServiceNow.
Perform root-cause analysis and implement preventive solutions.
About you
3.1–6 years of overall IT/application development experience, with at least 2 years of relevant experience.
Strong full-stack development background with exposure to cloud environments.
Comfortable handling production incidents and L2/L3 troubleshooting.
Able to investigate issues across application, database, infrastructure, and integration layers.
Backend development experience with Java, C# / .NET, Python, or Node.js.
Frontend development experience with React.js, Angular.js, or Vue.js.
Cloud services experience with AWS or Azure.
Infrastructure / DevOps experience with Jenkins, Spinnaker, Kubernetes, or Docker.
Database experience with PostgreSQL, Oracle, SQL Server, SQL and NoSQL databases.
Monitoring experience with Kibana or Grafana.
Experience with REST APIs, authentication and authorization, CI/CD, production application support, incident and problem management, and ServiceNow.
Experience in retail, CRM, e-commerce, or other high-volume web applications is an advantage.
Experience with Shopify backend/integration is an advantage.