Application Developer-ServiceNow Implementation

Job Title: Application Developer-ServiceNow Implementation

As an Application Developer specializing in ServiceNow implementation, you will help design, configure, and build workflow-based solutions on the ServiceNow platform. As an entry-level team member, you will work under the guidance of senior developers and architects and take part in the full delivery lifecycle.

Key Responsibilities:

• Take part in implementing ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or custom applications, from requirements through go-live.


• Gather and clarify business requirements through discussions with clients, process owners, and stakeholders.


• Configure and customize the platform, including forms, lists, workflows, Flow Designer flows, business rules, UI policies, UI actions, and notifications.


• Build and maintain catalog items, record producers, service portal widgets, and reports and dashboards.


• Help build integrations with other systems using REST/SOAP APIs, IntegrationHub, and MID Server.


• Support data import, transform maps, and CMDB data population.


• Perform unit testing, support system and user acceptance testing, and resolve defects.


• Prepare technical design documents, configuration documents, test cases, and user guides.


• Use update sets and source control to move changes between instances, following release and change processes.


• Follow platform best practices, coding standards, and security and access-control (ACL) policies.


• Keep learning ServiceNow technologies and earn relevant certifications.


• Work with onshore and offshore teams, and report progress, risks, and issues to the project lead.

Skills Required:

• ServiceNow platform


• REST/SOAP APIs


• IntegrationHub


• MID Server


• Glide APIs


• Flow Designer


• UI actions


• business rules


• update sets


• source control


• coding standards


• security and access-control (ACL) policies

Employment / Job Type: Temporary

About the Company:

IBM is a leading provider of enterprise cloud computing and artificial intelligence solutions. The corporation offers extensive IT infrastructure, software, and consulting services. It focuses on advancing hybrid cloud technologies and enterprise AI to help businesses optimize their global operations.

Company Industry: Information Technology

Department / Functional Area: Software Engineering

Closing Date: Not mentioned (apply as soon as possible)