Application Development Manager

Technical Manager (Production - Triage) Location: Plano, TX (Onsite from Day 1) Fulltime Skills Incident Management Job Summary: 7 years of program or project management experience. Oversee the triage, prioritization, and resolution of production incidents. Lead root cause analysis (RCA) to prevent recurring issues. SLA Compliance. Experience owning program , end to end delivery, and communicating results to senior leadership. Experience using data and metrics to determine and drive improvement…