Application Development Manager
Description
About the role:
Application Development Manager responsible for M Card Engagement Solution, overseeing the planning, design, and management of M Card promotion systems, Gift Voucher, and M Cash Coupon solutions in alignment with business objectives.
Responsibilities:
Plan, design, and manage M Card promotion systems, Gift Voucher, and M Cash Coupon solutions in alignment with business objectives.
Oversee system architecture, application development, user access management, and system enhancements to ensure reliability and efficiency.
Translate business requirements from Marketing, Accounting, and Customer Service into effective technology solutions.
Lead and monitor the development team to ensure system quality, accuracy, and timely project delivery.
Coordinate with relevant business and IT stakeholders to manage system development, issue resolution, and system implementation.
Provide technical guidance and support to team members, ensuring problems are resolved within agreed service levels (SLA).
Monitor system performance and continuously improve existing applications to support business operations.
Qualifications:
Bachelor's degree or higher in Computer Science, Information Technology, or a related field.
5–8 years of IT experience, preferably in loyalty systems or related application development.
At least 5 years of hands-on experience in LANSA programming on the AS/400 platform.
Experience in system analysis, application development, system architecture, and project coordination.
Strong planning, problem-solving, and team management skills.
Good communication and coordination skills, with the ability to work effectively with business and technical stakeholders.
Good command of English.