Application Engineer/ Administrator

Application installation, configuration and administration in production and non-production environments;
Application monitoring, performance tuning and continuous improvement of the efficiency and quality of service;
Applications support and maintenance activities such as incident, change, release and problem resolution;
Writing and validating application procedures manuals, including troubleshooting guides, backup and restore plans;
Automating administrative procedures for recurring system administration activities and provide installation and technical support documentation where required;
Contributing to the structuring, maintenance and development of the technical knowledge base supporting the ICT Operations activities;
Reporting on application availability, performance, capacity and overall usage where required.

Mandatory:

Bachelor's degree plus 10 year's of relevant experience.
A minimum of 6 years of experience working as an IT professional in mid/large IT infrastructure environments, including deployment, support and maintenance of applications.
A minimum of 5 years of experience working as an IT professional in the area of application administration
A minimum of 2 years of experience with micro-services, container orchestration and container-based stacks such as Docker or Kubernetes
A minimum of 2 years of experience administering and supporting Elasticsearch
A minimum of 5 years of experience working with enterprise Microsoft or Linux server solutions
Good knowledge of the deployment and administration of Elasticsearch clusters
Good knowledge of micro-services, container orchestration and container-based stacks using Kubernetes, Helm charts, Docker and Rancher
Good knowledge of configuration management concepts and technologies (e.g. Puppet, Ansible, Chocolatey)
Good knowledge of shell and/or PowerShell scripting
Good knowledge of ITIL, including the incident, change and release management processes

Advantageous:

Good knowledge of DEVOPS.
Good knowledge of relational databases (e.g. MS SQL, PostgreSQL) and how they interact with applications.
Good knowledge of Kong API Gateway.
Good knowledge of Public or Hybrid Cloud services and solutions (Azure or AWS)
Certifications in the above-mentioned technologies

See also