Application Engineer

Roles & Responsibilities

Technical Solutions & Application Engineering

• Develop and propose technical solutions tailored to customer requirements to address operational challenges
• Conduct feasibility studies and application assessments to validate solution viability
• Provide technical consultation and ongoing support to customers and internal teams for effective solution deployment
• Deliver proof-of-concept demonstrations to secure project opportunities and build customer confidence

Product Development & Technical Support

• Perform product testing and troubleshoot technical issues to maintain product reliability
• Investigate technical problems and conduct root cause analysis to identify corrective actions
• Recommend and implement corrective and preventive measures to improve product performance
• Support warranty claims and product quality investigations to uphold customer satisfaction
• Provide technical feedback to manufacturers and principals to influence product improvements

Customer Engagement

• Deliver technical presentations and product demonstrations to educate and engage customers
• Support sales teams by providing technical materials and application expertise to enhance sales effectiveness
• Contribute to business growth by fostering strong customer relationships

Training & Knowledge Sharing

• Conduct product and system training sessions for customers and internal stakeholders to build technical competence
• Share technical knowledge and best practices across teams to enhance collective expertise

Requirements

Qualifications

• Minimum Diploma in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Automation Engineering, or related disciplines.
• Minimum 2 years of experience are preferred.
• Fresh graduates are also welcome.

Technical and Task-Related Skills Competencies

• Knowledge of industrial control systems, automation technologies, and circuit analysis to support solution design
• Understanding of PLC programming and industrial communication systems for system integration
• Experience in system integration, troubleshooting and testing.
• Ability to interpret technical specifications and customer requirements to develop effective solutions
• Programming knowledge in IEC61131 standards (LD, ST, FB, SFC) to enhance automation programming capabilities
• Technical presentation and customer engagement skills to effectively communicate solutions

Soft Skills Competencies

• Self-motivated and results-oriented.
• Innovative, creative, and proactive.
• Strong teamwork and collaboration skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with strong business acumen.
• Ability to work under pressure and manage multiple priorities.
• Strong analytical and problem-solving abilities to resolve technical challenges

Perks of Joining Us!

• Performance bonus twice a year, Quarterly sales incentive and Annual profit sharing
• Comprehensive medical benefits
• Plenty of paid training opportunities to upskill or reskill
• Free to speak culture