Application Engineer

Salary: Base + Super + Salary Packaging

About Us

MTC FutureReady is an independent social enterprise that is here to help people take practical steps towards real progress. Our focus is to empower people from all backgrounds to improve their skills and their employment prospects.

Our targeted training programs, meaningful employment services and unbeatable support are all designed to bring about fresh possibilities and drive life-changing transformation. Every year we support more than 20,000 people with new skills, confidence and opportunities across New South Wales, Queensland, Victoria and the ACT.

About the Role

We are seeking a skilled and motivated Application Engineer to join our IT Shared Services team on a Permanent Basis. This role evaluates, designs, and delivers technology solutions that support MTC's business and operational objectives across its applications and data landscape. The role leads the lifecycle of business systems, from requirements analysis and solution design through to implementation and optimisation, ensuring solutions are scalable, secure, and effective. Working closely with stakeholders, the Application Engineer translates business needs into practical technical solutions and provides expert advice on enterprise applications and data platforms.

Reporting to the Head of Applications & Enterprise Architecture, key responsibilities of this role will include:

• Partner with business stakeholders to understand requirements and translate business needs into scalable technology solutions aligned with MTC's strategic objectives and Applications Roadmap.
• Lead the evaluation, selection, design, implementation, integration, and optimisation of enterprise applications, platforms, and technology solutions.
• Identify and deliver automation opportunities, process improvements, and AI-driven solutions to enhance operational efficiency and organisational capability.
• Define, scope, plan, and manage technology projects, including the development of technical specifications, project estimates, and delivery plans.
• Conduct risk assessments, impact analysis, and solution reviews to ensure successful project outcomes and minimise technical risks.
• Ensure the stability, performance, security, and compliance of the application ecosystem, adhering to organisational policies, regulatory requirements, ISO 27001 standards, and quality frameworks.
• Develop and maintain system documentation, facilitate knowledge sharing, and provide training to support the effective adoption and ongoing support of solutions.
• Build strong stakeholder relationships, present findings and recommendations, and manage project deliverables to achieve agreed business outcomes.

About You

The ideal applicant we are seeking will have:

· Tertiary qualification in Information Technology, Computer Science, Business Information Systems, or a related discipline, with a minimum of 5 years' experience in business applications, systems analysis, and data analysis.

· Demonstrated experience as a Business Analyst and/or Systems Analyst, including business process analysis, solution design, requirements gathering, documentation, and continuous improvement.

· Proven experience delivering large-scale business application projects and working across enterprise technology environments, including cloud and on-premises platforms.

· Strong technical knowledge of CRM platforms (such as Salesforce or Microsoft Dynamics 365), Business Intelligence tools (Power BI, Tableau, SSRS, TM1), and data management technologies.

· Experience working with SQL-based databases, data warehousing, data integration, and ETL tools such as SQL Server, Snowflake, Databricks, Microsoft Fabric, Talend, MuleSoft, or SSIS.

· Sound understanding of project delivery methodologies, including Agile and Waterfall, with the ability to manage competing priorities and deliver successful outcomes.

· Excellent stakeholder engagement, communication, and relationship management skills, with the ability to translate complex technical concepts into clear business outcomes.

· Highly developed analytical and problem-solving skills, a commitment to continuous learning, and a strong understanding of governance, security, compliance, and quality frameworks, including ISO 9001 and ISO 27001 standards

Why Choose Us

For us, it’s more than just work. At MTC we help people take meaningful steps forward in work, and in life. When you join us, you’ll become part of a purposeful, empowering and rewarding workplace. The bonus is that the experiences, support, and training you gain here will also help you grow as an individual.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a people-centric culture that empowers us to do what it takes for our customers to know that they matter.

We offer great benefits when you join the MTC team:

• Salary packaging (including meal and entertainment benefits) which means more in your take-home pay and novated leasing options
• Access to retail and lifestyle discounts and benefits
• ME Days providing an opportunity to focus on your wellbeing and spend time with friends and family
• Career growth and development opportunities including comprehensive on the job training
• Recognition and Reward scheme including regular peer nominated Awards
• Employee Assistance Program with access to free confidential counselling
• Free flu vaccinations and other health and wellbeing initiatives
• Access to Workplace Banking Program
• Flexible working arrangements
• Paid Parental leave

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcfutureready.org.au

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you).